When Lafayette LA home and business owners need air conditioner or furnace repairs or replacement, they call Smith Air Conditioning. That’s because we make customer service our top priority. Read our reviews below to find out more about the quality HVAC work we’ve done for your Lafayette LA neighbors.
HVAC Contractor Reviews Lafayette LA
Local Reviews
for Lafayette, LA
Customers say: The reviews exhibit a positive sentiment overall. The reviewers express satisfaction with the service provided by the technician, Hunter, who is described as courteous, professional, knowledgeable, and polite. They appreciate his thoroughness, communication skills, and willingness to explain issues and fix them. The positive reviews highlight Hunter's excellent customer service, patience, and ability to understand the customer's needs. Additionally, the reviewers mention the professionalism and expertise of Justin, who has previously visited their homes and provided reliable service. The positive tone is further reinforced by compliments about the technicians' punctuality, efficiency, and overall positive experience. The reviewers also mention the positive customer service provided by the company, with some expressing gratitude for the assistance and recommendations offered by Justin. Overall, the reviews convey a sense of satisfaction and positive customer service, with a focus on the technicians' expertise, professionalism, and excellent service.
Our Reviews by City
Great experience! Justin was friendly & very professional.
Laura - Lafayette, LA 70506
Excellent service
Jennifer - Lafayette, LA 70508
He is patient explaining what’s wrong and how things work. He answered questions patiently.
Thorough Technician
Deborah - Lafayette, LA 70506
Justin was pleasant and professional. He offered some suggestions for upcoming unit needs
Excellent Service!
Regina - Lafayette, LA 70507
Very good service!
Erin - Lafayette, LA 70503
Justin was very polite and easy to communicate with.
Great service
Lynn - Lafayette, LA 70501
Justin is great!
Routine Service
Greg - Lafayette, LA 70508
Justin is doing a great job! Very competent, and a pleasure to deal with!
Very good
Chris - Lafayette, LA 70508
Smith AC Serviceman
Harriet - Lafayette, LA 70506
Justin is professional and proficient.
Excellent service
Violet - Lafayette, LA 70501
Great technician
Erin - Lafayette, LA 70503
Excellent Service
Linda - Lafayette, LA 70506
Dylan Campbell is the best technician. He is very professional, knowledgeable and friendly. Definitely recommend him for service repairs.
Excellent professional service
Kathy - Lafayette, LA 70506
Excellent service
Valerie - Lafayette, LA 70508
Excellent Service!
JPG - Lafayette, LA 70503
Great Service
Sheralyn Courtney - Lafayette, LA 70508
Had an issue with the heater not working properly and the young man was able to find and fix the problem. He was very professional and he answered questions about the issue. He was a pleasure to have working on the heater and if there are any issues in the future I hope that he will return.
Great service
Terry - Lafayette, LA 70503
Fast and reasonable prices
Fast service on the weekend
Valerie - Lafayette, LA 70508
Professional service
Minette - Lafayette, LA 70508
Dallas explained everything in good detail
Great service!
Regina - Lafayette, LA 70507
Great service
Louis - Lafayette, LA 70508
Dallas is knowledgeable, keeps us informed and can be counted upon to timely complete the work. He is dependable.
Great service
Bridget - Lafayette, LA 70508
DJD
Boyun - Lafayette, LA 70508
Great service.
Mr
Boyun - Lafayette, LA 70508
Mr. Dallas did a very good job.
Great Service
Angela - Lafayette, LA 70508
Dallas was professional, courteous, and explained details of the repair on AC unit. He wore shoe covers and placed plastic covering to keep floors and carpet clean. Made sure all areas were clean and picked up before he left job. Hard worker!
Hunter R.
Customer’s thermostat was blank. Checked the 5-amp fuse on the control board and found it blown due to a short in the wire bundle. Isolated the shorted wire, replaced the fuse, and secured all connections. System powered back up and resumed normal cooling function. Suggested surge protection to prevent future issues.
Justin B.
Installing Trane XV20i variable-speed air conditioning system with TruComfort technology. Upgrading electrical service for higher amperage requirements and installing communicating thermostat. System automatically adjusts capacity based on cooling demand. Features precise humidity control and enhanced indoor air quality management.
Justin B.
Conducting annual maintenance on Lennox XC20 air conditioning system with communicating controls. Cleaning variable-speed blower motor and inspecting condensate drain system. Found minor blockage in drain line causing water backup into drain pan. Cleared obstruction and tested drainage flow. Calibrated system controls for optimal cooling efficiency and humidity removal.
Hunter R.
HVAC SERVICE
Justin B.
cooling maintenance
Hunter R.
HVAC SERVICE
Justin B.
cooling maintenance
Justin B.
cooling maintenance
Justin B.
one time cleaning maintenance
Justin B.
heating maintenance
Justin B.
Completed a deep coil cleaning on a Lennox air conditioner in Lafayette, LA. The evaporator coil was heavily clogged with dust and debris, reducing efficiency. After cleaning, the system’s airflow improved significantly, and cooling performance was restored.
Justin B.
heating maintenance
Justin B.
gas furnace not working.
Justin B.
heating maintenance
Justin B.
heating maintenance
Justin B.
heating maintenance
Justin B.
ac not working
Justin B.
thermostat is blank
Justin B.
heating maintenance
Justin B.
compressor changeout
Jordan J.
Jordan J.
Justin B.
Change thermostat
Dylan C.
Service agreement
Dylan C.
Drain line clearing